Free tool

SLA Uptime Calculator

Enter an SLA percentage to see exactly how much downtime it allows — per day, week, month, and year.

%

Allowed downtime / day

1m 26s

Allowed downtime / week

10m 5s

Allowed downtime / month

43m 50s

Allowed downtime / year

8h 45m

Questions

What SLA percentage is considered "good"?

99.9% ("three nines") allows about 43 minutes of downtime per month and is a common baseline. 99.99% ("four nines") allows only about 4 minutes per month and is typically reserved for critical infrastructure.

Does this account for planned maintenance windows?

No — this is a straightforward percentage-to-time conversion. Most SLAs explicitly exclude scheduled maintenance from the downtime calculation; check your specific SLA's definition.

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